About MacTech Pro Events?

MacTech Pro Events are the next incarnation of MacTech’s successful one-day, single-track, regional hotel-based seminars with a specific focus on the needs of professional Apple IT Pros, techs and consultants.

These events are specifically designed for those that support others using Apple technologies ... including small-to-medium sized business, organization support staff, and specialized Apple consultants.

With an all new curriculum built from the ground up, the event benefits both return attendees and those that have never attended a MacTech event. Best yet, this in person event maximizes attendees chance to meet with peers, find critical vendor contacts, and foster the type of collaborative networking that the Apple community is famous for.

Included: Packed schedule. All sessions. Expert speakers. Lunch and breaks. Vendor interaction. See more (in general) about MacTech Pro, or below for this specific city's event.

City and Event Details



About the Event

Date: Postponed to TBD
Time: All Day. See Detailed Schedule.
   Registration at 8:30am
   Sessions start at 9am. Day ends by 6pm.

To be announced closer to the event.

You get special pricing -- $300 off! -- courtesy of watchmanmonitoring/. You will see your discounted registration pricing when you complete the registration form.

The earlier you register, the more you save! if you register now. (How pricing works.)


Staying Healthy at #MacTech (and in General)

The health and safety of our attendees and sponsors is our top priority. For more info about the impact of the novel Coronavirus, and our efforts to maintain your health and safety, visit our Staying Healthy page.

Sessions Chairs

Tim Hassett, Appogee

Tim Hassett is the Co-Founder of Appogee. They are the only Apple Channel Partner in North America that is exclusive to Apple, and squarely focused on the Enterprise. Appogee provides Apple hardware, ecosystem products, and services to such organizations as Southwest Airlines, Advance Automotive, and Darden Restaurants. Tim has been serving enterprise clients from an Apple perspective since 1999, and collaborating with Apple to do this. Tim grew up in Annapolis, MD, holds a Computer Information Systems degree from High Point University, and lives in Winter Haven FL with his wife, identical twin girls, and son.

Neil Ticktin, MacTech

Neil not only plays host for all MacTech events, but aids the session chairs for all MacTech events (over 100 events since 2010). Neil has been the Editor-in-Chief and Publisher of MacTech Magazine since 1992. With both a technical and business background, Neil has authored hundreds of articles including most of MacTech's well known benchmarking articles on productivity applications, virtualization, and performance products.


Jason Dragoo, BFA Technologies, Inc.

Jason is a Sr. Consultant with BFA Technologies, Inc. and a certified consultant in the Apple Consulting Network (ACN). Since 1996, Jason has been working in the IT field on technologies from Windows, Mac, and Linux. As well as working as an Apple Consultant with BFA he is also a partner in Rise Above IT which is a non-profit that brings robotics and technology to at risk youth in the greater Atlanta area and Gwinnett County.

Patrick Kelley, Critical Path Security

Patrick is the Chief Technology Officer for Critical Path Security. His deep experience in security today has him traveling to where he's needed most, helping clients to keep their information from getting into nefarious hands. As an experienced Security Researcher with a demonstrated history of working in the computer and network security industry, he's spoken at a number of security and other conferences over the years. Better yet, with his background, he's able to convey his broad knowledge into tangible action items that people can move forward on. He has spoken on panels with members from the FBI, CIA, and NSA. He is an ongoing guest on 11 Alive and NBC News.

Tyler Jones, Carmichael Consulting Solutions, LLC

Tyler is the President of Carmichael Consulting Solutions, LLC based in Roswell, GA. Carmichael is focused on providing small and medium sized businesses managed services with a focus on service and security, with deep expertise across multiple technology platforms. Tyler spent 15 years in corporate IT (primarily in the banking industry) before leaving in late 2010 to start Carmichael Consulting. He has built a team of tech experts that love working with people. Tyler hosted Random Access on WGST from 1998 to 2003 doing tech support on the air, live. He and his wife Lee have two high school aged children.

Jared Stepp, HCS Technology Group

Jared is a recent addition to the HCS team but has been involved in the Apple community professionally for over a decade. Jared started his journey with Apple as a college student. Now as a seasoned consultant, he can help businesses of any size utilize technology to cultivate better communication and productivity by determining the needs of each company.

Cameron Perry, Critical Path Security

Cameron is a Security Research Engineer for Critical Path Security. He's got a passion for Cyber Security and Data Science, One step further, enjoys applying data science to interesting security problems in order to obtain state-of-the-art solutions. Cameron has multiple security certifications, and a background in statistics and security analysis.

Bob Garst, BFA Technologies, Inc.

Bob Garst is the founder and President of BFA Technologies, Inc., an Atlanta-based Apple authorized IT consultancy and member of the Apple Consultants Network (ACN). Formed originally as Bob for Apples in 2002, BFA is now in its 18th year with (7) Apple Sr. Consultants and (3) Jamf 300 level Sr. Consultants. Our primary partners are Apple, Inc. and Jamf, Inc. For Jamf, BFA has conducted over (430) Jamf JumpStarts (training) across the U.S. BFA offers monthly services both as an MSP and via outsourced Jamf Pro administration. Gartner calls the latter \\"Managed Mobility Services.\\"

Neil Ticktin, MacTech

Neil not only plays host for all MacTech events, but aids the session chairs for all MacTech events (over 100 events since 2010). Neil has been the Editor-in-Chief and Publisher of MacTech Magazine since 1992. With both a technical and business background, Neil has authored hundreds of articles including most of MacTech's well known benchmarking articles on productivity applications, virtualization, and performance products.

Invest in yourself. Don't wait.

Sessions and Topics

  • Apple's Lockdown: SIP, Read Only System, GateKeeper and XProtect
    Even the most basic security concerns have exploded -- and Apple wants to have the most secure operating systems on the planet. As an IT professional or consultant, you deal with Apple’s choices and the ever more protected nature of that ecosystem every day. Where in days past, you could deploy a copy of a “perfect” system, now that “imaging” has all but gone away and Apple has moved toward a more and more protected space for its users, your job could be to fight against features and new lockdowns, a never ending battle, or you can embrace where Apple is going with processes that cooperate with the new approach. In this session, learn the recent past, the current climate and features, and then where Apple is likely headed with their lockdown of macOS, and most importantly, how you as an IT professional can meet that challenge with your processes and systems. You will learn how systems including System Integrity Protection, Read Only Systems, GateKeeper and XProtect impact your users and the administration of their systems.

  • Storage Strategy in 2020: NAS, Cloud, Hybrid, Secure
    As an Apple professional, your users’ and clients’ needs are potentially different from the needs of other OSes. The average macOS user has bigger file stores, and throughput needs. But, at the same time, Apple users have to access Windows servers. With all demands today for access, services, cloud, and even backups and sync, you need to have a storage strategy. What do you need to consider? What Windows server solutions can you use to support macOS? What disk formats do you need to support? And, how does public cloud, private cloud, and hybrid cloud take part of your strategy? Finally, but far from least important, what about uptime demands, security, encryption, regulatory compliance, and more. Come learn about a modern storage strategy using cloud and NAS and how you can make it work for those you support.

  • Security Best Practices: VPNs, Human Hardening, Trust, and More
    In today’s hyper-connected, digital world, it’s never been more important to help users and clients protect and secure their data. While some regions have passed laws that make it easier for consumers to control at least some of their data — and who gets to use it — most people live at the whim of the corporations that collect their data. And everyone lives with the very real threat of wrongdoers. Every technologist and consultant should know that only some of this work is technical in nature. Much of it, frankly, is employing common sense approaches to how and when we use our technology. Small technical and behavioral changes can result in massive security and privacy changes… either for better or worse. In this session, we’ll talk about real world VPN solutions, human hardening, the importance of who your systems trust, and do’s and don’ts. In the end, you’ll walk away with methodologies and solutions you can act on, or at least consider, for those that you support.

  • plists: The ins, the outs, the dangers
    Almost all ways one manages devices, whether directly or via an MDM or other management tool, is done in part at least via controlling and configuring the preferences and settings of a system’s plists. Preferences exist on all OS platforms and on macOS they have a .plist extension. In this session, we’ll learn about how plists are organized, how they behave, and how the multi domain system is traversed to read the different available plist files. We’ll talk about several tools which you can use to work with plist files. And, we’ll learn about the right way to see preferences and modify them. You’ll learn how a pro interacts with a system to understand the preferences assigned to a given application. We’ll explore how plist reading and interpretation can be incredibly useful for troubleshooting, configuration and reporting on systems as an administrator -- including how to create customized systems.

  • Modern Command Line: zsh, Swift & Best practices.
    Apple has made it clear that bash is no longer its preference with zsh and Swift being the future. Starting with macOS Catalina, the standard is now zsh — Z Shell. At some point in the future, bash will not be installed by default on macOS. In this session, we’ll talk about the similarities and differences of zsh and bash. We’ll cover how you can install bash on a system that doesn’t have it installed, but more importantly, we’ll highlight the new features that zsh brings to the table. We’ll also talk about best practices in zsh, and the rich community resources available. We’ll also cover Apple’s updates to Swift, and its clear direction in the future for all Apple professionals. Come learn about the modern macOS command line, and the changes that will impact those supporting others.

  • Kernel and System Extensions: What you need to know.
    macOS is changing from the inside out and it’s critical that those supporting Apple understand how the operating system works now, and how it is likely to work in the future. Knowing exactly when something fails can help you to know what process is failing, especially during start up. Apple has been warning strongly for years to stay away from writing kernel extensions — Kernel Extensions are going away, replaced by System Extensions and other system modification methods. Learn what makes a kernel extension a danger to the performance of your computer hardware (fans off, processor to full speed ahead!). Apple decided a while ago to deprecate network kernel extensions making them unsupported in Catalina, but that effort took years to accomplish. Learn what kinds of services were handled by network kernel extensions in previous versions of macOS, and how that landscape is shifting. Most importantly, learn the troubleshooting methods that give you the best chance of correcting unwanted behaviors caused by kernel extensions, system extensions, and other operating system modification tools installed by 3rd parties. As part of this exploration you will learn the practical differences between system extensions and kernel extensions and how those differences will affect how you do your work.

  • macOS Troubleshooting Tools and Tricks
    With the changes and evolution of macOS, technologists need to keep up with not only the changes but the tools for managing and troubleshooting those changes. In this session, we’ll learn about the troubleshooting and other tools that should be in your toolbox, as well as some of the best tricks and methodologies for troubleshooting and supporting systems that have gone awry.

  • Post-Event Discussion: Convergence - What's Coming? Where are the opportunities?
    If one thing is clear, technology is converging -- and areas of responsibility including telecom, connectivity, IoT, and even lighting are becoming more and more technology based. That means that they are either about to be the responsibility of IT, if not already, or will need to integrate with IT. In this discussion, sponsored by Tech Minded, we’ll talk about this convergence, what you need to watch out for, and what are the opportunities for consultants, admins and IT Pros.

Invest in yourself. Don't wait.


MacTech Pro events have carefully selected sponsors to interact with you with the most useful products and services for you, the professional Apple tech and consultant.

National Sponsors

Omni Group
Watchman Monitoring
Landing Zone


Event Sponsors

BMS Law Practice
Tech Minded