About MacTech Pro Events?


MacTech Pro Events are the next incarnation of MacTech’s successful one-day, single-track, regional hotel-based seminars with a specific focus on the needs of professional Apple IT Pros, techs and consultants. These events are specifically designed for those that support others using Apple technologies ... including small-to-medium sized business, organization support staff, and specialized Apple consultants.

With an all new curriculum built from the ground up, the event benefits both return attendees and those that have never attended a MacTech event. Best yet, this in person event maximizes attendees chance to meet with peers, find critical vendor contacts, and foster the type of collaborative networking that the Apple community is famous for.

Included: Packed schedule. All sessions. Expert speakers. Lunch and breaks. Vendor interaction. See more (in general) about MacTech Pro, or below for this specific city's event.

More info about...


City and Event Details


San Francisco

 

About the Event

Date: May 22, 2019
Time: All Day. See Detailed Schedule.
   Registration at 8:30am
   Sessions start at 9am. Day ends by 6pm.

Location:
San Mateo Marriott San Francisco Airport
1770 S Amphlett Blvd.
San Mateo CA 94402

Sessions Chair: JD Strong

Super Early Bird pricing in effect.
Save 40% -- just $299 -- if you register now. (How pricing works.)

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Sessions Chairs




Jack-Daniyel Strong, Strong Solutions

Jack is the President of J-D Strong Consulting, Inc. and Strong Solutions. As a member of the Apple Consultants Network, grew from a one-man consultancy into an Apple Authorized Reseller and Service Provider for the Eastern Washington and Northern Idaho area. JD joined the team of Watchman Monitoring two years ago to help with documentation and support. JD continues to run a small MSP in his free time.



Speakers




Brad Chapman

Brad has over a decade of experience across the entertainment industry, from small businesses to global entertainment companies managing over 40,000 endpoints. He is fluent in Mac, Windows, and UNIX. Brad's strengths include infrastructure planning, troubleshooting & debugging, deployment automation, documentation and training, and enhancing the user experience with behind-the-scenes magic. By day he is a mild-mannered sysadmin, but at night he is a professional singer in a choral ensemble that has given over 200 performances at Walt Disney Concert Hall and the Hollywood Bowl.


Avery Chipka, Circle Technology Collective International

Avery Chipka is a Senior Partner, and the Chief Security Officer at CTCI. CTCI provides enterprise level IT solutions to private and public sector organizations throughout the world, and specializes in the delivery of managed services and single point of contact IT solutions. Avery has over twenty years of experience in the Apple admin community, and has been speaking at IT and security focused events and conferences since 2002. Avery holds an extensive number of certifications from organizations including, but not limited to, DHS, FEMA, Apple, Microsoft, Cisco, Dell, Adobe, and CompTIA.


David Mercer, David Mercer Consulting, Inc.

David Mercer has worked in the industry since the 1990's and runs a consulting company based in the Napa Valley. He's been Apple, Google, and Microsoft certified, and likes to get into the deep tech side of things. David is heavily focused on agile cloud based services, and practices what he preaches.


Josh Long, Intego

Joshua Long (@theJoshMeister), Intego's Chief Security Analyst, is a renowned security researcher and writer. Josh has a master's degree in IT concentrating in Internet Security and has taken doctorate-level coursework in Business Administration and Computer and Information Security. His research has been featured by many fine publications such as CNET, CBS News, ZDNet UK, Lifehacker, CIO, Macworld, The Register, Naked Security, The Mac Security Blog, and MacTech Magazine.


Scott Neal, acmeFoo

Scott M. Neal has been utilizing and programming Apple products since first getting his hands on an Apple ][+ and later NeXTcube. Scott believes strongly in automation -- getting devices to do your work the way you want to, with minimal effort and stress. Often, the real benefits of device automation are underutilized -- Scott would prefer that you be empowered with how to automate (meaning script and program) devices YOURSELF to do what YOU want, not just what you may see yourself limited to by default application and service setups. With that goal specifically in mind, Scott co-created acmefoo, the Apple Technology focused training and development co-op, which offers training, courseware, and consulting on a peer level, without being tied to specific device sales or marketing.


Neil Ticktin, MacTech Magazine

Neil not only plays host for all MacTech events, but aids the session chairs for all MacTech events (over 100 events since 2010). Neil has been the Editor-in-Chief and Publisher of MacTech Magazine since 1992. With both a technical and business background, Neil has authored hundreds of articles including most of MacTech's well known benchmarking articles on productivity applications, virtualization, and performance products.


Jack-Daniyel Strong, Strong Solutions

Jack is the President of J-D Strong Consulting, Inc. and Strong Solutions. As a member of the Apple Consultants Network, grew from a one-man consultancy into an Apple Authorized Reseller and Service Provider for the Eastern Washington and Northern Idaho area. JD joined the team of Watchman Monitoring two years ago to help with documentation and support. JD continues to run a small MSP in his free time.


David Ball, Command Prompt

David Ball is a Senior Consultant and co-owner at Command Prompt, which can be found in balmy Santa Barbara. He's made a career out of supporting the Mac in business environments since 1995 after realizing that the only way to make a small fortune in working in the radio production industry is to start with a large one. In the last 19 years he's worked with Fortune 500 companies (although, admittedly, not many of the really cool ones) and enjoyed all the inherent pleasures of supporting multiple desktop environments in an organization that consisted chiefly of very angry people who would fly all over the world and leave all their chargers, adaptors, and occasionally their devices in undisclosed locations. Thankfully, he now gets to work with a broad range of clients in the medical, industrial and creative fields who usually stay in one place. Recently he's started working with iPad point of sale solutions in restaurant environments. Mostly this is because of all the free food.



Invest in yourself. Don't wait.




Sessions and Topics


  • Support Desk Systems
    Managing communication with your users and your team becomes exponentially more difficult as communication methods increase. Email, phone calls, voicemail, text messages, Facebook messenger, Twitter, Slack and more continue to vie for your attention. How best to share that direct message with your team? How do you stay on message, but let everyone feel heard and in the loop? Support Desk systems with some work can become your communication hub, helping your team be more efficient, stay on message, and be in the loop. Learn how to build your process to increase your productivity, get more done, and helps your organization be more efficient, profitable, and effective while at the same time providing better serving to those that you support.

  • What does "Good Wi-Fi" mean in 2019?
    Wi-Fi has been known by 802.11g/n/ac, now the Wi-Fi Alliance has introduced Wi-Fi 6. We’ve had Wi-Fi around for quite some time, but we’re heading into a new era for Wi-Fi. We are rewriting the book on how to have reliable and performant Wi-Fi. In addition, Wi-Fi networks are playing more and more of a role in mobile services with that important growing as 5G, IoT and more become more prevalent. The days Wi-Fi being relatively simple are gone, and it’s the responsibility of both consultants and IT to be ready. This session will help you answer the call for “good Wi-Fi” in 2019.

  • Backup Strategies for a Cloud Infrastructure
    Cloud, cloud, cloud. The image is meant to convey advanced, cushy, flexible and extensible solutions. But, with all the benefits, there are some real dangers that many have just ignored. Forefront of the list is how do you create a backup strategy when everything is in the cloud? Are you currently relying on that single source provider providing cloud services to also backup your data -- mission critical or otherwise? The tools have been limited to date, but we’re finally seeing some good methodologies to backup the cloud. Come hear about the ingredients you need to know to create the right recipe for those you support.

  • Continuity Planning and Their Everyday Benefits
    With all that we’ve seen in recent years with disasters: fires, hurricanes, storms and more -- continuity planning is no longer a nicety, it’s a very real need. Planning for continuity also can also play into how you can be “Cyber Resilient” as part of a security plan. Continuity Planning can be daunting because there are so many ways things can go wrong, but with today’s technologies, it’s actually easier than ever. Even better, there’s daily benefits that have nothing to do with continuity or disaster. In this session, we’ll talk about how you can ensure that things can keep running when disaster strikes, and their everyday benefits.

  • Swiftly Scripting the Command Line
    The command line is one of the most useful tools for techs, but it can be daunting for some. And, even those that have mastered it have been looking for a way for users to benefit from their magic. Finally, we have a real solution. Apple’s Swift programming language is most widely used for iOS and macOS development in Xcode. Swift can also be used like a traditional Unix shell script. This session will cover the basics of getting started with Swift at the command line. It’s easier in a lot of ways than bash scripts, and you can now create a double clickable application for use by those you support.

  • Zero Trust Networking
    Security concerns are everywhere -- and the regular stream of news about breaches validates the concern. Yet despite that, 90% of small business don’t use any data protection, and when they are attacked, 60% go out of business within six months of the breach. Enterprises get this too -- but also aren’t as thorough. We understand the problem, but what’s the solution? Security needs to be simple, usable, and without getting in our way. The old mantra of “inside = trusted” is an antiquated concept as network breaches continue to soar. Zero Trust Networking (ZTN) is a more Mac like way of thinking about security -- helping to integrate security from the ground up, not bolted on after the fact. This session will lay the foundation for ZTN, and help you to understand the successful ways to protect those that rely on you.

  • Realities of Mobile Warrior and iOS
    With Apple’s latest introduction of the iPad Pro, what does this mean going forward for mobile users? In this session we will explore how this platform can integrate into your daily workflow and see how working with this new platform brings new concepts on storage along with opportunities to integrate parts of your business you may not be aware you can do from this new mobile computer.

  • Replacing OS X Server: What are your options?
    With each recent version of macOS, Apple has moved more and more of the services in OS X Server to the base macOS. Often, the technology is the same, but the user interface for these services is different and geared more towards a general use case, than what you’d like as a server. Time Machine, File Server, and even security features have all been removed from the Server App interface -- and it’s likely time for people to consider replacements. As Apple signals the sunset of OS X Server, we will cover potential replacements including open source alternatives, cloud-based services, network attached storage, Security as a Service, and/or other solutions.


Invest in yourself. Don't wait.





Sponsors



MacTech Pro events have carefully selected sponsors to interact with you with the most useful products and services for you, the professional Apple tech and consultant.
 

National Sponsors

 
Landing Zone
Watchman Monitoring
Matias
VMware
CTCI – Circle Technology Collective International